Bhoomi Planet
Bhoomi Planet – A Real Estate Division of Travelvava Private Limited
1. Introduction
Welcome to Bhoomi Planet, a real estate website and marketplace operated by Travelvava Private Limited ("Travelvava", "we", "us", or "our").
Bhoomi Planet provides an online platform through which users can search, advertise, buy, sell, rent, lease and enquire about real estate properties and related opportunities.
The Platform may include listings for apartments, flats, villas, houses, plots, land, commercial properties, office spaces, shops, hotels, resorts and other residential and commercial properties.
This Privacy Policy explains how we collect, use, store, protect and disclose information when you access or use the Bhoomi Planet website, services and related features (collectively, the "Website" or "Platform").
By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect information from you when you browse our Website, create an account, post a property, submit an enquiry, contact us or otherwise use our services.
2.1 Personal Information
Depending on how you use the Website, we may collect:
Full name
Mobile number
Telephone number
Email address
Address
City, district and state
Username and login information
User profile information
User type, such as owner, buyer, seller, tenant, landlord, agent, broker, builder or developer
Information submitted through contact and enquiry forms
Any other information voluntarily provided by you
2.2 Property Information
If you submit or advertise a property on Bhoomi Planet, we may collect and display information such as:
Property address or location
Locality
Property type
Sale, rental or lease details
Asking price
Rental or lease amount
Property size
Number of bedrooms and bathrooms
Floor and building information
Amenities
Property specifications
Property description
Photographs
Videos
Floor plans
Other property-related information provided by you
You should not upload confidential personal information or sensitive documents to a publicly accessible property listing unless specifically requested and appropriately protected by the Platform.
2.3 Buyer, Tenant and Property Requirement Information
If you submit a requirement for a property, we may collect:
Your name
Contact details
Preferred location
Property type
Purchase, rental or lease requirement
Budget
Size and other property preferences
Preferred amenities
Timeframe
Other information you voluntarily provide
This information may be used to identify suitable properties and facilitate communication with relevant property owners, agents, brokers, builders or developers.
2.4 Communication Information
When you communicate with Bhoomi Planet, we may collect information contained in:
Enquiries
Emails
Contact forms
Telephone communications
Messages
Customer-support communications
Feedback and complaints
3. Information Collected Automatically
When you visit our Website, certain technical information may automatically be collected.
This may include:
IP address
Browser type
Device type
Operating system
Internet service provider
Date and time of access
Pages visited
Search activity
Website interactions
Approximate location
Referring website
Device identifiers
Cookies and similar technologies
We use this information to operate, secure, analyse and improve our Website and services.
4. How We Use Your Information
We may use information collected through Bhoomi Planet for the following purposes:
Website and Account Management
Creating and managing user accounts
Providing access to Website features
Maintaining property listings
Managing user profiles
Providing customer support
Property Services
Publishing and displaying property listings
Helping users search for properties
Connecting property owners and prospective buyers or tenants
Facilitating property enquiries
Connecting users with agents, brokers, builders and developers where appropriate
Responding to property requirements
Communication
Responding to enquiries
Contacting users regarding their listings or requirements
Sending service-related notifications
Providing customer support
Communicating important changes to our services
Website Improvement
Analysing Website usage
Improving search functionality
Improving user experience
Developing new features and services
Monitoring Website performance
Security and Fraud Prevention
Detecting suspicious activity
Preventing fraud
Protecting user accounts
Maintaining Website security
Investigating misuse of the Platform
Legal and Regulatory Compliance
We may process and disclose information where reasonably necessary to comply with applicable laws, regulations, legal processes, court orders or lawful requests from government authorities.
5. Property Listings and Public Information
Bhoomi Planet operates as a real estate marketplace.
Information voluntarily submitted by users for publication may be visible to Website visitors and other users.
Depending on the listing, publicly available information may include:
Property photographs
Property videos
Property location or locality
Property type
Price
Property specifications
Amenities
Property description
Advertiser information
Business or agency name
Other information included by the advertiser
Users should carefully consider what information they publish.
Do not include passwords, bank details, identity documents, confidential financial information or other sensitive personal information in a publicly accessible property listing.
Bhoomi Planet cannot control how publicly available information may subsequently be copied, shared or used by third parties.
6. Sharing of Personal Information
Bhoomi Planet does not sell your personal information as a standalone database for unrelated third-party commercial purposes.
However, information may be shared where reasonably necessary to provide and operate our services.
6.1 Property Owners, Buyers, Sellers and Tenants
When you submit an enquiry regarding a property, relevant information may be shared with the property owner, seller, landlord, agent, broker, developer or other relevant advertiser so that your enquiry can be addressed.
Similarly, when a property owner or advertiser submits a listing, relevant listing information may be made available to users searching for properties.
6.2 Agents, Brokers, Builders and Developers
Where appropriate and in connection with your enquiry or property requirement, your information may be shared with relevant real estate professionals, agents, brokers, builders or developers.
6.3 Service Providers
We may use third-party service providers to assist us with:
Website hosting
Cloud storage
IT services
Website maintenance
Payment processing
SMS services
Email services
Customer support
Analytics
Advertising
Security
Fraud prevention
Such providers may process information only as reasonably necessary to provide services to us.
6.4 Legal Requirements
We may disclose information where necessary to:
Comply with applicable law
Respond to lawful government requests
Comply with court orders
Investigate suspected fraud
Protect our rights and property
Protect users or the public
Enforce our terms and policies
7. Cookies
Bhoomi Planet may use cookies and similar technologies to improve the Website.
Cookies may help us:
Remember user preferences
Maintain login sessions
Improve Website functionality
Understand Website traffic
Analyse user behaviour
Improve search and browsing experience
Measure marketing effectiveness
Improve Website security
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Website.
8. Third-Party Analytics and Advertising
We may use third-party analytics and advertising services to understand Website usage, measure advertising performance and improve our services.
These services may collect information such as device information, IP address, browsing activity and interactions with our Website, subject to their respective privacy policies.
Where required by applicable law, we will obtain appropriate consent for relevant processing activities.
9. Marketing Communications
Subject to applicable law, Bhoomi Planet may use your contact information to provide information about:
New properties
Property-related services
Promotions
New Website features
Special offers
Real estate opportunities
Other services offered by Bhoomi Planet or Travelvava Private Limited
Where required, we will obtain appropriate consent before sending promotional communications.
You may opt out of promotional communications by using the unsubscribe facility provided in the communication or by contacting us.
You may continue to receive essential service-related communications even after opting out of marketing messages.
10. Third-Party Websites
The Bhoomi Planet Website may contain links to third-party websites, applications or services.
These third-party websites may have their own privacy policies and terms.
Bhoomi Planet and Travelvava Private Limited are not responsible for the privacy practices, security or content of third-party websites.
We recommend that you review the privacy policy of any third-party website before providing personal information.
11. Data Security
We take reasonable technical, administrative and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable steps to protect information, we cannot guarantee absolute security.
12. Data Retention
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Information may be retained for purposes including:
Maintaining user accounts
Managing property listings
Responding to enquiries
Maintaining business records
Resolving disputes
Preventing fraud and misuse
Meeting legal and regulatory obligations
Protecting our legitimate business interests
When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable law.
13. Accuracy of Information
Users are responsible for ensuring that information provided to Bhoomi Planet is accurate, complete and not misleading.
Property owners, sellers, landlords, agents, brokers, builders and developers are responsible for the accuracy of information contained in their property listings.
Bhoomi Planet may remove, modify, restrict or suspend a listing or account where we reasonably believe that information is false, misleading, fraudulent, unlawful or violates our policies.
14. Real Estate Information Disclaimer
Bhoomi Planet is an online real estate marketplace that facilitates property discovery, advertising and communication between users.
Unless expressly stated otherwise, Bhoomi Planet does not independently guarantee:
Property ownership
Title to a property
Authenticity of documents
Accuracy of property information
Property valuation
Property condition
Building approvals
Government permissions
Encumbrance status
Measurements
Availability
Seller, buyer, landlord or advertiser identity
Legality of a property transaction
Users should independently verify all relevant property information, title documents, approvals, ownership, measurements, taxes, encumbrances and other legal matters before entering into any transaction.
Users are strongly advised to obtain appropriate professional legal and financial advice where necessary.
15. User-Generated Content
Users may submit property descriptions, photographs, videos, documents, reviews and other content.
By submitting content to Bhoomi Planet, you confirm that:
You have the right to submit the content.
The content is accurate to the best of your knowledge.
The content does not unlawfully infringe another person's rights.
You have obtained necessary permissions to use photographs, videos or other materials.
The content does not contain unlawful or prohibited material.
Bhoomi Planet may remove content that violates applicable laws, our terms or our policies.
16. Children's Privacy
Bhoomi Planet's services are not intended to encourage children to provide personal information.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact us.
17. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including:
Requesting access to personal information held by us
Requesting correction of inaccurate information
Requesting deletion of information where legally permissible
Withdrawing consent where processing is based on consent
Opting out of certain marketing communications
Raising a complaint regarding the processing of your personal information
Certain requests may require identity verification and may be subject to applicable legal limitations.
18. Withdrawal of Consent
Where we process personal information based on your consent, you may withdraw your consent subject to applicable law.
Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal.
Withdrawal of consent may also affect our ability to provide certain services or features.
19. Indian Data Protection Laws
Bhoomi Planet is operated in India and intends to handle personal information in accordance with applicable Indian privacy and data protection laws, including the Digital Personal Data Protection Act, 2023, and applicable rules, regulations, amendments and other applicable legal requirements.
As privacy and data protection requirements may change, we may update our policies and procedures from time to time.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
Our services
Website features
Technology
Business practices
Legal or regulatory requirements
Any updated version will be published on the Bhoomi Planet Website with a revised "Last Updated" date.
Your continued use of the Website after the effective date of an updated Privacy Policy will constitute acknowledgement of the updated policy, to the extent permitted by applicable law.
21. Grievance Redressal
If you have any questions, concerns, requests or complaints regarding your personal information or this Privacy Policy, you may contact us.
Bhoomi Planet
A Real Estate Division of Travelvava Private Limited
Registered Office:
[Insert Registered Office Address]
Website:
[Insert Bhoomi Planet Website]
Email:
[Insert Official Email Address]
Phone:
[Insert Contact Number]
Grievance Officer / Privacy Contact
Name: [Insert Name]
Designation: [Insert Designation]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
We will endeavour to address privacy-related requests and complaints within the period prescribed by applicable law.
22. Consent and Acknowledgement
By accessing or using the Bhoomi Planet Website, registering an account, submitting a property listing, submitting a property requirement, making an enquiry or otherwise providing personal information through the Platform, you acknowledge that you have read and understood this Privacy Policy.
Where consent is legally required for a particular processing activity, such consent will be obtained in the manner required by applicable law.
23. Contact Us
For questions regarding this Privacy Policy or Bhoomi Planet's privacy practices, please contact:
BHOOMI PLANET
Real Estate Division of Travelvava Private Limited
Email: [Insert Email]
Phone: [Insert Phone Number]
Website: [Insert Website]
Address: [Insert Address]
© [Year] Travelvava Private Limited. All Rights Reserved.
